Complaints and Grievances



Complaints by Staff

The University has established the following policies to support members of staff to resolve legitimate complaints that cannot be resolved informally.


  1. Grievance Procedures
  2. Whistle-blowing


Please refer to the relevant policy and procedure for advice on how to make a complaint or report a grievance.

Complaints by the community

Members of the external community may address issues of concern in writing to:

EHS Officer

Cavendish University Zambia

Corner of Great North and Washama road

Villa Elizabeth,

Lusaka, Zambia.